{"id":3915,"date":"2021-04-08T12:54:54","date_gmt":"2021-04-08T12:54:54","guid":{"rendered":"https:\/\/www.docline.com\/fr\/?page_id=3915"},"modified":"2026-06-12T07:26:29","modified_gmt":"2026-06-12T07:26:29","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.docline.com\/fr\/conditions-generales-de-vente\/","title":{"rendered":"CGV: Conditions G\u00e9n\u00e9rales De Vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3915\" class=\"elementor elementor-3915\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74d04769 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74d04769\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11cc646e\" data-id=\"11cc646e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ca1bf64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ca1bf64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1c1fdba0\" data-id=\"1c1fdba0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-350b477d elementor-widget elementor-widget-heading\" data-id=\"350b477d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">LEGAL<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1896a61d elementor-widget elementor-widget-heading\" data-id=\"1896a61d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CGV: Conditions G\u00e9n\u00e9rales de Vente<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f4c0ff4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f4c0ff4\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46891c03\" data-id=\"46891c03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c6e9edc elementor-toc--content-ellipsis elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"7c6e9edc\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;collapse_subitems&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-circle&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">Table des mati\u00e8res<\/h4>\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\"><i class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\"><i class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-toc__body elementor-toc__list-items--collapsible\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-loading eicon-animation-spin\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b91aec\" data-id=\"6b91aec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52b7ac4d elementor-widget elementor-widget-spacer\" data-id=\"52b7ac4d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8374f5 elementor-widget elementor-widget-text-editor\" data-id=\"c8374f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>V 1.<\/p><p>Derni\u00e8re \u00e0 jour: 11\/06\/2026 \u00e8 15:29<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2f91f9 elementor-widget elementor-widget-heading\" data-id=\"c2f91f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS G\u00c9N\u00c9RALES DE VENTE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47b2e28f elementor-widget elementor-widget-text-editor\" data-id=\"47b2e28f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Les pr\u00e9sentes Conditions g\u00e9n\u00e9rales de vente ( ci-apr\u00e8s les \u201cCGV\u201d ont pour objectif de r\u00e9gir les conditions commerciale de l\u2019application ainsi que des services fournis au travers de dispositifs mobiles ou fixes de l\u2019utilisateur (ci-apr\u00e8s l\u2019\u00ab application \u00bb ou \u00ab Docline\u00a0 \u00bb) par leur exploitant au Maroc Docline S.A.R.L.A.U., soci\u00e9t\u00e9 de droit marocain, sise N\u00b04 Rue Nopalea, Lot 4, Secteur 17, Bloc I, Hay Riad &#8211; 10090 Rabat, ICE : 002699156000052 (ci-apr\u00e8s, \u00ab Docline \u00bb). Elles sont distinctes des Conditions G\u00e9n\u00e9rales d&#8217;Utilisation qui encadrent l&#8217;acc\u00e8s et l&#8217;utilisation de la Plateforme.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-298d6cf0 elementor-widget elementor-widget-heading\" data-id=\"298d6cf0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. OBJET<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-282aa591 elementor-widget elementor-widget-text-editor\" data-id=\"282aa591\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Les pr\u00e9sentes CGV d\u00e9finissent les conditions dans lesquelles un patient r\u00e9serve et paie le cas \u00e9ch\u00e9ant d\u2019une vid\u00e9o consultation m\u00e9dicale de m\u00e9decine g\u00e9n\u00e9rale r\u00e9alis\u00e9e par un m\u00e9decin ind\u00e9pendant via la Plateforme Docline.<\/span><\/p><p><span style=\"font-weight: 400;\">Elles encadrent notamment le paiement, la confirmation de r\u00e9servation, l&#8217;annulation, la reprogrammation et la politique de remboursement.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-169f2fbb elementor-widget elementor-widget-heading\" data-id=\"169f2fbb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. SERVICE VENDU<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27a8a9d1 elementor-widget elementor-widget-text-editor\" data-id=\"27a8a9d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Le service vendu consiste en l&#8217;acc\u00e8s \u00e0 une vid\u00e9o consultation m\u00e9dicale \u00e0 distance avec un m\u00e9decin g\u00e9n\u00e9raliste, sous r\u00e9serve de disponibilit\u00e9 et de validation du paiement.<\/span><\/p><p><span style=\"font-weight: 400;\">La vid\u00e9o consultation est r\u00e9alis\u00e9e par un m\u00e9decin ind\u00e9pendant, sous sa responsabilit\u00e9 m\u00e9dicale exclusive.<\/span><\/p><p><span style=\"font-weight: 400;\">Docline n&#8217;est pas un \u00e9tablissement de sant\u00e9, n&#8217;emploie pas les m\u00e9decins, ne r\u00e9alise aucun acte m\u00e9dical et intervient uniquement comme interm\u00e9diaire technique de mise en relation et op\u00e9rateur de la Plateforme.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-158a38f5 elementor-widget elementor-widget-heading\" data-id=\"158a38f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. CHAMP D'APPLICATION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-244ba7b9 elementor-widget elementor-widget-text-editor\" data-id=\"244ba7b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_8 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Les pr\u00e9sentes CGV s&#8217;appliquent aux vid\u00e9os consultations payantes r\u00e9serv\u00e9es par les patients via la Plateforme Docline.<\/span><\/p><p><span style=\"font-weight: 400;\">Le service est propos\u00e9 sur le territoire du Royaume du Maroc et concerne les consultations de m\u00e9decine g\u00e9n\u00e9rale.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59d2159e elementor-widget elementor-widget-heading\" data-id=\"59d2159e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. CONSENTEMENT PREALABLE A LA T\u00c9L\u00c9CONSULTATION <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15eb37dc elementor-widget elementor-widget-text-editor\" data-id=\"15eb37dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Avant toute validation de demande de vid\u00e9o consultation, le patient consent express\u00e9ment \u00e0 la r\u00e9alisation d&#8217;une consultation m\u00e9dicale \u00e0 distance selon les modalit\u00e9s pr\u00e9vues dans les CGU.<\/span><\/p><p><b>Ce consentement explicite est recueilli au moment de la demande de vid\u00e9o consultation, avant paiement.<\/b><\/p><p><span style=\"font-weight: 400;\">Le patient reconna\u00eet comprendre les limites propres \u00e0 une consultation m\u00e9dicale \u00e0 distance et accepte que le m\u00e9decin puisse, s&#8217;il l&#8217;estime n\u00e9cessaire, recommander une consultation physique ou une prise en charge adapt\u00e9e.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9e8aa7 elementor-widget elementor-widget-heading\" data-id=\"5e9e8aa7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. PAIEMENT \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73c0eb elementor-widget elementor-widget-text-editor\" data-id=\"b73c0eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Le paiement est obligatoire avant la tenue de la consultation vid\u00e9o.<\/span><\/p><p><span style=\"font-weight: 400;\">Le r\u00e8glement est effectu\u00e9 via la passerelle de paiement s\u00e9curis\u00e9e Payzone (VPS).<\/span><\/p><p><span style=\"font-weight: 400;\">Docline ne collecte, ne conserve ni ne stocke aucune donn\u00e9e bancaire relative aux cartes de paiement utilis\u00e9es par le patient. La s\u00e9curisation des transactions rel\u00e8ve des m\u00e9canismes techniques et de s\u00e9curit\u00e9 mis en \u0153uvre par le prestataire de paiement.<\/span><\/p><p><span style=\"font-weight: 400;\">La r\u00e9servation est r\u00e9put\u00e9e confirm\u00e9e apr\u00e8s validation effective du paiement et sous r\u00e9serve de disponibilit\u00e9 du m\u00e9decin.<\/span><\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_13 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5876ffd elementor-widget elementor-widget-heading\" data-id=\"5876ffd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. CONFIRMATION DE R\u00c9SERVATION\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cae71d3 elementor-widget elementor-widget-text-editor\" data-id=\"6cae71d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Apr\u00e8s validation de la demande de vid\u00e9o consultation et du paiement, le patient re\u00e7oit une confirmation de r\u00e9servation via la Plateforme ou par tout canal de communication disponible.<\/span><\/p><p><span style=\"font-weight: 400;\">La confirmation peut contenir les informations n\u00e9cessaires \u00e0 la r\u00e9alisation de la consultation, notamment l&#8217;horaire, les modalit\u00e9s de connexion et les rappels utiles.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2945d593 elementor-widget elementor-widget-heading\" data-id=\"2945d593\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7.ANNULATION, REPROGRAMMATION ET POLITIQUE DE REMBOURSEMENT\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eed5690 elementor-widget elementor-widget-text-editor\" data-id=\"4eed5690\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><b>7.1 Annulation \u00e0 l&#8217;initiative du patient<\/b><\/p><p><span style=\"font-weight: 400;\">Le patient peut annuler une vid\u00e9o consultation sans frais jusqu&#8217;\u00e0 trente (30) minutes avant l&#8217;heure pr\u00e9vue du rendez-vous.<\/span><\/p><p><span style=\"font-weight: 400;\">Toute demande d&#8217;annulation formul\u00e9e apr\u00e8s ce d\u00e9lai pourra \u00eatre refus\u00e9e et la consultation pourra \u00eatre consid\u00e9r\u00e9e comme due.<\/span><\/p><p><b>7.2 Droit au remboursement avant la consultation<\/b><\/p><p><span style=\"font-weight: 400;\">Lorsque l&#8217;annulation intervient dans le d\u00e9lai autoris\u00e9 pr\u00e9vu \u00e0 l&#8217;article 8.1, le patient peut solliciter soit une reprogrammation de la vid\u00e9o consultation, soit un remboursement int\u00e9gral du montant pay\u00e9.<\/span><\/p><p><span style=\"font-weight: 400;\">Le remboursement \u00e9ventuel est effectu\u00e9 via le moyen de paiement initialement utilis\u00e9, sous r\u00e9serve des d\u00e9lais techniques applicables au prestataire de paiement.<\/span><\/p><p><b>7.3 Absence de droit au remboursement apr\u00e8s r\u00e9alisation de la vid\u00e9o consultation<\/b><\/p><p><b>Aucun remboursement, total ou partiel, ne pourra \u00eatre accord\u00e9 d\u00e8s lors que la vid\u00e9o consultation a \u00e9t\u00e9 r\u00e9alis\u00e9e, m\u00eame partiellement.<\/b><\/p><p><span style=\"font-weight: 400;\">Toute consultation commenc\u00e9e est r\u00e9put\u00e9e ex\u00e9cut\u00e9e et consomm\u00e9e. En cons\u00e9quence, le patient renonce express\u00e9ment \u00e0 toute demande de remboursement apr\u00e8s r\u00e9alisation effective de la consultation, quelle qu&#8217;en soit la dur\u00e9e ou le niveau de satisfaction per\u00e7u.<\/span><\/p><p><b>7.4 Consultation non r\u00e9alis\u00e9e pour un motif imputable \u00e0 Docline ou au m\u00e9decin<\/b><\/p><p><span style=\"font-weight: 400;\">En cas d&#8217;absence du m\u00e9decin, d&#8217;indisponibilit\u00e9 technique emp\u00eachant mat\u00e9riellement la consultation ou d&#8217;incident imputable au fonctionnement de la Plateforme, Docline proc\u00e9dera \u00e0 une reprogrammation de la vid\u00e9o consultation sans frais suppl\u00e9mentaires.<\/span><\/p><p><span style=\"font-weight: 400;\">Le patient ne pourra pr\u00e9tendre \u00e0 aucun d\u00e9dommagement compl\u00e9mentaire.<\/span><\/p><p><b>7.5 Cas particuliers de remboursement ou geste commercial<\/b><\/p><p><span style=\"font-weight: 400;\">Dans certaines situations exceptionnelles emp\u00eachant la bonne r\u00e9alisation de la vid\u00e9o consultation, notamment en cas de non-pr\u00e9sentation du patient ou de probl\u00e8me technique affectant l&#8217;\u00e9quipement ou la connexion internet du patient, Docline pourra, \u00e0 sa seule discr\u00e9tion et apr\u00e8s analyse de la situation, proposer une reprogrammation, un remboursement total ou un remboursement partiel.<\/span><\/p><p><span style=\"font-weight: 400;\">La d\u00e9cision tiendra compte notamment du stade d&#8217;avancement de la consultation, du temps effectivement consacr\u00e9 par le m\u00e9decin, de la nature de l&#8217;incident rencontr\u00e9 et des \u00e9l\u00e9ments techniques disponibles.<\/span><\/p><p><span style=\"font-weight: 400;\">Toute demande devra \u00eatre formul\u00e9e aupr\u00e8s du support Docline dans un d\u00e9lai raisonnable suivant la consultation concern\u00e9e.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36f8f186 elementor-widget elementor-widget-heading\" data-id=\"36f8f186\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. LIMITES DU SERVICE\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbc82c elementor-widget elementor-widget-text-editor\" data-id=\"4cbc82c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_16 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_20 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">La vid\u00e9o consultation ne constitue pas un service d&#8217;urgence m\u00e9dicale.<\/span><\/p><p><span style=\"font-weight: 400;\">En cas de situation grave ou urgente, le patient doit contacter imm\u00e9diatement les services m\u00e9dicaux comp\u00e9tents ou se rendre dans un \u00e9tablissement de sant\u00e9.<\/span><\/p><p><span style=\"font-weight: 400;\">Le m\u00e9decin peut d\u00e9cider, selon son appr\u00e9ciation professionnelle, que la situation du patient n\u00e9cessite une consultation physique, des examens compl\u00e9mentaires ou une orientation vers un service adapt\u00e9.<\/span><\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_21 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a93cb53 elementor-widget elementor-widget-heading\" data-id=\"7a93cb53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. RESPONSABILIT\u00c9 M\u00c9DICALE\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4757bb13 elementor-widget elementor-widget-text-editor\" data-id=\"4757bb13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Le m\u00e9decin consult\u00e9 est seul responsable de l&#8217;acte m\u00e9dical, du diagnostic, des recommandations, prescriptions et d\u00e9cisions th\u00e9rapeutiques.<\/span><\/p><p><span style=\"font-weight: 400;\">Docline ne saurait \u00eatre tenue responsable d&#8217;une erreur m\u00e9dicale, d&#8217;une prescription, d&#8217;un diagnostic, d&#8217;un r\u00e9sultat th\u00e9rapeutique ou d&#8217;un diff\u00e9rend relevant de la relation m\u00e9dicale entre le patient et le m\u00e9decin.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ab3071 elementor-widget elementor-widget-heading\" data-id=\"5ab3071\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. RESPONSABILIT\u00c9 COMMERCIALE ET TECHNIQUE DE DOCLINE\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-598282f elementor-widget elementor-widget-text-editor\" data-id=\"598282f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Docline est tenue \u00e0 une obligation de moyens concernant la mise \u00e0 disposition technique de la Plateforme et le processus de mise en relation.<\/span><\/p><p><span style=\"font-weight: 400;\">Docline ne saurait \u00eatre tenue responsable d&#8217;un incident li\u00e9 \u00e0 la connexion internet du patient, \u00e0 son \u00e9quipement, \u00e0 son environnement technique, \u00e0 un r\u00e9seau tiers, \u00e0 un prestataire externe ou \u00e0 une mauvaise utilisation du service.<\/span><\/p><p><span style=\"font-weight: 400;\">En tout \u00e9tat de cause, si la responsabilit\u00e9 de Docline venait \u00e0 \u00eatre engag\u00e9e, son montant ne saurait exc\u00e9der le prix effectivement pay\u00e9 par le patient pour la vid\u00e9o consultation concern\u00e9e.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67f72b8 elementor-widget elementor-widget-heading\" data-id=\"67f72b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. PREUVE \u00c9LECTRONIQUE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0ce535 elementor-widget elementor-widget-text-editor\" data-id=\"c0ce535\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Les validations \u00e9lectroniques, confirmations de r\u00e9servation, preuves de paiement, journaux techniques, notifications et historiques de connexion constituent des moyens de preuve recevables entre les parties.<\/span><\/p><p><span style=\"font-weight: 400;\">L&#8217;acceptation \u00e9lectronique des pr\u00e9sentes CGV \u00e0 la m\u00eame valeur juridique qu&#8217;une signature manuscrite.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d92968 elementor-widget elementor-widget-heading\" data-id=\"2d92968\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. DONN\u00c9ES PERSONNELLES<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a40222 elementor-widget elementor-widget-text-editor\" data-id=\"0a40222\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Les donn\u00e9es personnelles trait\u00e9es dans le cadre de la r\u00e9servation, du paiement et de la r\u00e9alisation de la vid\u00e9o consultation sont trait\u00e9es conform\u00e9ment \u00e0 la loi marocaine n\u00b009-08 relative \u00e0 la protection des donn\u00e9es \u00e0 caract\u00e8re personnel et aux documents de confidentialit\u00e9 applicables de Docline.<\/span><\/p><p><span style=\"font-weight: 400;\">Ce traitement a fait l&#8217;objet d&#8217;une demande d&#8217;autorisation aupr\u00e8s de la CNDP sous le num\u00e9ro A-S-787\/2022, conform\u00e9ment aux dispositions de la loi n\u00b009-08 relative \u00e0 la protection des personnes physiques \u00e0 l&#8217;\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel.<\/span><\/p><p><span style=\"font-weight: 400;\">Les donn\u00e9es bancaires ne sont pas stock\u00e9es par Docline et sont trait\u00e9es par la passerelle Payzone (VPS) selon ses propres standards de s\u00e9curit\u00e9.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c067f25 elementor-widget elementor-widget-heading\" data-id=\"c067f25\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. MODIFICATION DES CGV <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfec1a2 elementor-widget elementor-widget-text-editor\" data-id=\"cfec1a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Docline se r\u00e9serve le droit de modifier les pr\u00e9sentes CGV \u00e0 tout moment. Les CGV applicables sont celles en vigueur au moment de la r\u00e9servation et du paiement de la vid\u00e9o consultation.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-654e9f4 elementor-widget elementor-widget-heading\" data-id=\"654e9f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. FORCE MAJEURE \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e1d7c8 elementor-widget elementor-widget-text-editor\" data-id=\"9e1d7c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Docline ne saurait \u00eatre tenue responsable d&#8217;un retard, d&#8217;une suspension ou d&#8217;une impossibilit\u00e9 d&#8217;ex\u00e9cution r\u00e9sultant d&#8217;un cas de force majeure ou d&#8217;un \u00e9v\u00e9nement \u00e9chappant \u00e0 son contr\u00f4le raisonnable.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12197e0 elementor-widget elementor-widget-heading\" data-id=\"12197e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. DROIT APPLICABLE ET JURIDICTION COMPETENTE\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06d12a3 elementor-widget elementor-widget-text-editor\" data-id=\"06d12a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_section et_pb_section_1 et_section_regular\"><div class=\"et_pb_row et_pb_row_2\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">Les pr\u00e9sentes CGV sont r\u00e9gies par le droit marocain.<\/span><\/p><p><span style=\"font-weight: 400;\">Tout litige relatif \u00e0 leur interpr\u00e9tation, validit\u00e9 ou ex\u00e9cution rel\u00e8ve de la comp\u00e9tence exclusive des tribunaux de Rabat, sauf disposition l\u00e9gale imp\u00e9rative contraire.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-562e4df0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"562e4df0\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63a91114\" data-id=\"63a91114\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69f4c5fc elementor-widget elementor-widget-heading\" data-id=\"69f4c5fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">\u00bfLISTO PARA EMPEZAR?<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3db46bda elementor-widget elementor-widget-heading\" data-id=\"3db46bda\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Descubre nuestra plataforma y todas sus ventajas. <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c36706d\" data-id=\"2c36706d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;background_motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_mouseTrack_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33f63739 elementor-widget elementor-widget-pix-button\" data-id=\"33f63739\" data-element_type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div 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Derni\u00e8re \u00e0 jour: 11\/06\/2026 \u00e8 15:29 CONDITIONS G\u00c9N\u00c9RALES DE VENTE Les pr\u00e9sentes Conditions g\u00e9n\u00e9rales de vente ( ci-apr\u00e8s les \u201cCGV\u201d ont pour objectif de r\u00e9gir les conditions commerciale de&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-3915","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CGV: Conditions G\u00e9n\u00e9rales De Vente - Docline<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.docline.com\/fr\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV: Conditions G\u00e9n\u00e9rales De Vente - Docline\" \/>\n<meta property=\"og:description\" content=\"LEGAL CGV: Conditions G\u00e9n\u00e9rales de Vente Table des mati\u00e8res V 1. 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